Feedback is vital for reconcilers for several reasons:
Our reconciler community is accountable to God, one another and to the public we serve. Requesting and sharing feedback is one way we are accountable to one another and the public.
Feedback from our clients is an excellent way to learn what is effective in our service as well as those things we can do better.
Personal & Process Satisfaction
The opportunity to share feedback also sends an important message to our clients. It communicates that we care enough about them to want to hear their thoughts about their experience, enhancing their personal satisfaction. It also closes the loop on the process for them.